Basically, once a custom order is placed, it is non-refundable, so it may as well be paid in full. And, since I cannot cancel the order, I’ll be faced with the balance due and the question of, “where do you want it?” when it arrives at my studio.
Our vendors won’t ship your items until they are paid in full, so in the case of a 50% deposit, we would then pay our vendors 50%. They would send us an invoice when the item is ready to ship. We then send you a balance due invoice. We process your payment. We then pay our vendor. Some vendors still send paper invoices and only take checks, so this can add a week or two to the lead time.